The staff were kind and helpful, room seemed clean, beds were comfortable.
Barbara
abril de 2025
It is in a quiet place, at least during our days there. Also, the personal is friendly. I had issues with my flight, and I could not be there during my first booked day, but they helped me to complete the check-in. I thought it would be another franchise hotel, but it was pleasant. I liked the decorations and the facilities. Our room was comfortable and with suitable space, and the bathroom was good enough; the pressure in the shower was excellent. The hotel is only accessible after hours with the room key, a good security point.
Irving
janeiro de 2025
The hotel was very nice. We had expected basic amenities but were very pleasantly surprised at the size of our room - it was very big with a huge bed, lovely sofa and a good sized bathroom. Had read some reviews complaining about the water pressure but we had zero problems there, shower was lovely.
Helen
novembro de 2024
The room size was great. The room, hallways and common areas were clean. The bed was super comfy. I love that they actually give enough pillows, 5 for a king size bed. Most hotels don't do this anymore so it was a nice touch and helps make sleeping more comfortable. They also provide a good brand of toiletries. They had a variety of lamps and lighting which is always a perk for me since I prefer dim lighting but others may prefer the brighter options.
Amanda
janeiro de 2025
It was the most convenient hotel that I’ve stayed at for traveling with my elderly mom who uses a wheelchair. The shower has a rubber lip that prevented the water from going all over the bathroom floor. The little chair table in the room was perfect for her the wheelchair. The room was big. The bed wasn’t so high that she needed a step to get on it. Timothy at the front desk was so helpful, friendly, and just pleasant. He was outstanding. I liked the toiletries they provided. The breakfast was pretty good! The muffins and coffee were great!
Kristin
maio de 2024
The room was spacious (especially for two people); the staff was friendly and very helpful. The breakfast was great and had everything we would look for in a continental breakfast: scrambled eggs, sausage, waffles, cereal, and fruit. My wife enjoyed the bagles and yogurt as well. This hotel is within a 30-minute walking distance to Union Station.
Jonathan
março de 2025
The staff was very friendly, professional, and accommodating, especially Tim. He went above and beyond to provide excellent customer service. I also loved the location. It was safe and perfectly situated for visiting downtown as well as historic sites in the area.
Khesha
agosto de 2024
Breakfast was ok but the scrambled eggs and sausage patties were just left to themselves in the serving containers (no heating once they were deposited) so were always tepid every time I went down to breakfast. Lots of bread, bagels and spreads to make up for it via the toaster though. Didn't mind that it was a bit of a distance to downtown as ride shares were very cheap and made it much better value to stay here than in the centre. Really nice big clean and new looking rooms as well.
Nunhavingfun
fevereiro de 2025
The man who checked us in was very nice. He told us about the city and asked if we had any questions about what to do or suggestions on where to eat. That was super helpful. He was just as nice upon checkout. Beds were super comfy and room was quiet and nice.
Brooke
junho de 2024
I liked the whole property! Safe place to park my car and walk my dog. The property is lovely. My room was comfortable as was the bed. The towels were better than expected with the low rate I paid. The front desk person was very helpful, sent the door dash right up!
Natalie
julho de 2024